Site assessment
Full audit of every piece of commercial kitchen equipment across each site, with condition, asset tag and service history captured.
Planned maintenance
Protect your kitchen. Reduce your risk. Prove your compliance.
Dishtec's planned maintenance programs keep commercial kitchen equipment performing at peak efficiency — reducing emergency breakdowns, extending asset life, and generating the compliance documentation your auditors require.
- Aged care & healthcare audit-ready reporting
- Nationally consistent service standards
- Licensed gas, electrical & refrigeration in-house
Why planned
Reactive repairs cost more than prevention. Every time.
A single unplanned combi oven failure during evening service can mean rejected food safety inspections, refunded resident meals and a $4,000 emergency call-out. A planned program prevents the cascade — and gives you the audit trail to prove it.
- Reduce emergency callout costs by up to 60%
- Extend equipment lifespan beyond manufacturer expectations
- Maintain food safety compliance documentation
- Meet insurance and audit requirements
- Minimise service interruptions across all sites
- Reduction in emergency callout costs
- Up to 60%
- Typical asset life extension
- 2–3 years
- Visits with digital compliance reports
- 100%
- Emergency cover included
- 24/7
What's included
What a Dishtec maintenance program includes
Every program is scoped to the site — from a single restaurant to a national aged-care portfolio — but each is built from the same eight components.
Asset register
Live digital register of every appliance in the Dishtec portal — make, model, age, location and service status.
Scheduled servicing
Visit frequency calibrated per equipment type and usage intensity, scheduled around your operational windows.
Genuine OEM parts
Manufacturer-specification parts that protect warranty and maintain performance — not generic substitutes.
Digital service reports
Photo-supported service report after every visit, signed by the technician and emailed to your nominated contacts.
Compliance documentation
Reports formatted for aged-care, healthcare and government audit requirements. Insurance and regulator-ready.
Failure trend analysis
Quarterly reporting on equipment failure patterns, with replacement recommendations before assets become liabilities.
Dedicated account manager
A single point of contact who knows your sites, your equipment and your contract — not a call-centre queue.
Who we serve
Industries we serve with planned maintenance
Our program is calibrated to the regulatory pressures, operational windows and audit requirements of the sectors where kitchen failure is not an option.
Aged care groups
Hospital networks
Hotels & hospitality chains
Government & education
Restaurant groups & clubs
National accounts
Multi-site portfolio? Single contract.
Dishtec operates from five warehouses across NSW, QLD, VIC, SA and WA. One agreement covers every site in your portfolio with consistent reporting, pricing and escalation paths.
Get a proposal
Tailored maintenance proposal within 48 hours.
Send us your site list and equipment register — or just your address and we'll come and walk it. Either way you'll have a fixed-scope, fixed-price proposal in your inbox within two business days.